This website copy is intended as clear public guidance. Formal agreements, official notices, and applicable law take precedence where relevant.
Our commitment
We are working to provide a website that can be navigated and understood by people with a wide range of abilities, devices, connection speeds, and access needs.
Accessibility features
- Responsive layouts that adapt to mobile, tablet, and desktop screens.
- Semantic headings, labels, and navigation landmarks to support assistive technology.
- Keyboard-visible focus states and descriptive labels for interactive controls.
- Readable text, consistent page structure, and colour contrast considered in the interface.
- Text alternatives for meaningful images where available.
Known limitations
Some older documents, third-party embeds, or externally supplied files may not yet meet the same accessibility standard as the main website. We continue to improve these areas as content is reviewed and replaced.
Need help or found a barrier?
If you cannot access information or complete a task, contact [email protected] or call 0800 000 100. Tell us which page or document caused difficulty, the device or browser you used, and the format that would work better for you.
We will make reasonable efforts to provide the information through an accessible alternative and use your feedback to improve the website.