NORED — Northern Regional Electricity Distributor

Conditions of Supply

The terms governing the supply of electricity to NORED customers.

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Conditions of Supply

DEFINITIONS +

"NORED Electricity" is a private company registered under the Companies Act. "Premises" shall mean the premises described in the Agreement and on which a supply of electricity is required by the Customer.

"Month" shall mean the period between successive monthly meter readings, irrespective of whether such readings are taken on the last day of the calendar month.

FORM OF ELECTRICITY SUPPLIED +

Electricity shall be supplied as alternating current at the normal voltage stated in the Agreement and at a frequency of 50 Hertz. NORED Electricity will endeavor to maintain the electricity as near to the agreed form as circumstances and conditions will permit and especially will endeavor to prevent the voltage of the supply differing from the nominal voltage by more than 10% (ten per cent).

CUSTOMER REQUIREMENTS +

The Customer shall be entitled to use electricity on the premises, up to the maximum load agreed to with NORED Electricity and any additional equipment that may be agreed to by NORED Electricity for connection to the Customer's installation.

The Customer shall not, without the written consent of NORED Electricity, make use of the electricity supplied for any purpose other than that provided for in the Agreement.

POINT OF SUPPLY +

The point of supply shall be divided on by NORED Electricity and shall be at the terminals of NORED Electricity's mains on the meter board on which NORED electricity's metering equipment is installed, which meter board shall be located as NORED Electricity may decide.

APPARATUS TO BE PROVIDED BY NORED ELECTRICITY +

NORED shall provide, install and maintain the meter(s); and the equipment for delivery the electricity to the customer at the point of supply together with the necessary connection from NORED Electricity's service mains.

APPARATUS TO BE PROVIDED BY THE CUSTOMER +

If required to do so by NORED Electricity the Customer shall provide, to NORED Electricity's approval, and shall maintain in good order, suitable housing, accommodation a meter board for the equipment and meter(s) to be installed by NORED Electricity.

The customer shall at his own expense, supply, erect, connect up, operate and maintain, any apparatus required to connect his installation with the point of supply.

ACCESS TO CUSTOMER'S PREMISES +

NORED Electricity's authorized representatives shall have at all times, free access to the Customer's premises for the purpose of inspecting and approving the Customer's installation, maintenance, testing and reading of meters, recovery and removal of NORED Electricity's plant and equipment installed on the Customer's premises.

RIGHT(S)-OF-WAY +

The Customer shall grant to NORED Electricity right(s)-of-way in perpetuity, free of charge, along a route or routes to be agreed upon, which route(s) shall be as direct as possible, for the overhead electric power line(s) and/or underground electric cable(s) which NORED Electricity requires.

COMMENCEMENT OF SUPPLY +

The supply of electricity shall subject to compliance by the Customer with NORED Electricity's requirements for the provision thereof, be made available by NORED Electricity on completion of the construction and an inspection by NORED Electricity.

CONNECTION / TRANSFER FEE +

The Customer shall on signing the Agreement, pay to NORED Electricity a connection or transfer fee, as the case may be, and notwithstanding the payment of such fee, any line, cable meter or other equipment provided and installed by NORED Electricity on the premises shall remain the absolute property of NORED Electricity.

DEPOSIT+

As security for the due payment of the accounts, the Customer shall on signing the Agreement, deposit with NORED Electricity a sum of money. The amount of the deposit may be varied by NORED Electricity at any time so that the amount of the security shall be sufficient to cover the estimate amount payable by the Customer for Electricity during any period of three months.

PRICES TO BE CHARGED +

The charges to be made by NORED Electricity and to be paid by the Customer for the supply of electricity to the Customer, shall be the prices set out in the appropriate tariff specified in the NORED Electricity Schedule of Standard Prices, as adjusted or amended from time to time.

PAYMENT OF ACCOUNTS +

Accounts for all charges under this agreement shall be rendered to the Customer monthly and each account shall be due and payable when rendered. Should payment not be made on or before the due date stipulated on the statement, NORED Electricity may forthwith discontinue the supply to the Customer without notice.

ACCOUNTS AND NOTICE +

Electricity accounts shall be addressed to the Customer at his postal address set out in the Agreement; and any notice to the Customer in respect of any other matter arising from the Agreement shall at NORED Electricity's option be served either at the address of the premises to be supplied, or at the alternative address of the Customer stated herein, or at the Customer's postal address.

METER-READINGS AND RENDERING OF ACCOUNTS +

The meter(s) shall be read at such intervals of months as NORED Electricity may decide on provided that in the event of the period between successive meter-readings being longer than one month, an estimated account shall be rendered to the Customer.

METER TESTING +

If within 14 (fourteen) days of the rendering of any monthly account for electricity supplied, the Customer requests in writing to test any or all of the meters, NORED Electricity shall do so on payment by the Customer of the appropriate test fee.

POWER FACTOR, PHASE BALANCE AND INTERFERENCE +

The power factor for the supply taken by the Customer for small power purposes shall at all-time be to the approval of NORED Electricity. Where the Customer is provided with a three-phase supply, he shall balance the requirements of his load between the phases.

CUSTOMER NOT TO INTERFERE WITH NORED'S APPARATUS +

The Customer shall not, except in cases of emergency, or at the request of NORED Electricity, operate or interfere with the apparatus of NORED Electricity.

PROTECTION OF NORED'S POWER LINES AND CABLES +

As a safety precaution, the Customer undertakes not to erect any building structure within 6 meters from the center line of any NORED Electricity overhead power line, or within 1.5 meters of the route of any underground cable.

CONTINUITY REDUCTION OR VARIATION OF SUPPLY +

NORED Electricity shall take all reasonable precautions to procure and maintain suitable plant for the distribution of electricity calculated to secure to its consumer a constant supply of electricity, but NORED Electricity does not guarantee that the same will always be maintained.

DISCONNECTION OF SUPPLY, LEGAL PROCEEDINGS AND COSTS +

On request of the Customer, NORED Electricity will disconnect the supply for any temporary period but the Customer will continue, for the period of temporary disconnection, to be liable for the charges. Should the Customer fail to comply with any of the conditions, NORED Electricity may discontinue the supply.